KLP Residency (“we,” “our,” or “us”) is committed to protecting the privacy of visitors to our website and individuals who submit enquiries regarding our corporate accommodation services. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or contact us.

Information We Collect

When you use our website’s enquiry form or contact us directly, we may collect the following personal information:
  • Full Name
  • Business Email Address
  • Phone Number
  • Location / Branch Details
  • Requirements or Comments submitted through our enquiry form
We do not collect sensitive personal information such as financial details, identity documents, or health-related data through this website.

How We Use Your Information

The information you provide is used solely for the following purposes:
  • To respond to enquiries regarding corporate accommodation, guest house, or staff housing requirements
  • To connect you with our corporate accounts team within our standard response time
  • To provide information about availability, facilities, and pricing upon request
  • To maintain records of business enquiries for follow-up communication
We do not sell, rent, or trade your personal information to third parties for marketing purposes.

How We Store and Protect Your Information

We take reasonable technical and organizational measures to protect the personal information submitted through our website from unauthorized access, alteration, disclosure, or destruction. Enquiry data submitted via our contact form is used internally by our team and is not shared publicly.

Third-Party Sharing

We do not share your personal information with third parties, except in the following limited circumstances:

When We May Share Information

  • When required by law, regulation, or legal process
  • To protect the rights, property, or safety of KLP Residency, KLP Group, or others
  • With trusted service providers who assist in operating our website (e.g., hosting providers), under confidentiality obligations

Cookies and Website Usage Data

Our website may use standard website technologies (such as cookies or similar tracking tools) to improve site performance and user experience. This may include collecting non-personal information such as browser type, device type, and pages visited.

Managing Cookies

You can disable cookies through your browser settings if you prefer not to have this information collected.

Your Rights

You have the right to:
  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal or legitimate business requirements
  • Withdraw consent for us to contact you regarding your enquiry

How to Exercise Your Rights

To exercise any of these rights, please contact us using the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Contact Details

KLP Residency is part of KLP Group, whose flagship company KLP Finance has served Thiruvananthapuram since 1995.